PRIVACY POLICY

Thank you for choosing Biz Bots ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.

Biz Bots is committed to safeguarding your privacy and ensuring the security of your personal information.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you, including but not limited to:

Name

Email address

Phone number

Business information

Any other information you voluntarily provide through our website, forms, SMS, or direct communications

1.2 Usage Information

We may automatically collect non-personal information when you visit our website, such as:

IP address

Browser type

Device type

Operating system

Referring URLs

Pages viewed

Time spent on pages

Other diagnostic and analytical data

This information is used to analyze trends, improve performance, and enhance user experience.

2. Use of Information

2.1 Opted-In SMS Information

Biz Bots respects your privacy. We do not sell, share, rent, or disclose opted-in SMS information to third parties. Your phone number and SMS-related data will only be used for direct communication with you and will not be shared, except where required by law or legal process.

2.2 Providing Services

We use collected information to:

Deliver requested services

Respond to inquiries and support requests

Manage accounts and workflows

Send service-related updates

Provide relevant marketing or promotional content

2.3 Communications

We may communicate with you regarding:

Services and onboarding

Product updates

Marketing or promotional offers

Policy or terms updates

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our messages.

2.4 Analytics and Improvements

Non-personal data is used to:

Monitor platform usage

Improve system functionality

Enhance performance and user experience

2.5 Legal Compliance

We may disclose personal information when required to comply with applicable laws, legal obligations, court orders, or government requests.

3. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no transmission or storage method can be guaranteed as 100% secure.

4. Third-Party Links

Our website or services may contain links to third-party websites or platforms. Biz Bots is not responsible for the privacy practices, policies, or content of third-party sites. We encourage users to review the privacy policies of any external sites they visit.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.

6. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If such information is discovered, we will promptly delete it.

7. Changes to This Privacy Policy

Biz Bots reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Biz Bots

📧 Email: [email protected]

9. SMS Communications & Consent

By providing your mobile phone number and opting in through our website, forms, or other communication channels, you consent to receive SMS (text) messages from Biz Bots. These messages may include:

Appointment reminders

Service notifications

Account updates

Customer support responses

Promotional or marketing messages (if applicable)

Message frequency may vary.

Consent to receive SMS messages is not a condition of purchase.

You may opt out at any time by replying STOP to any message. You may reply HELP for assistance or contact us at [email protected]

Message and data rates may apply.

10. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

11. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior

• Remember your preferences

• Improve website functionality and user experience

• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.